Last Updated: 23/05/2019
CargoSure Pro (“CargoSure Pro,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information entrusted to us.
This Privacy Policy explains how we collect, use, disclose, store, and protect information when you access our website, mobile applications, merchant platform, tracking services, or logistics services (collectively, the “Services”).
1. Information We Collect
Depending on how you use our Services, we may collect:
● Full name and contact information
● Email address and telephone number
● Pickup and delivery addresses
● Billing and payment information
● Shipment and parcel information
● Tracking numbers and shipment status
● Merchant and business information
● Account credentials
● Identification or verification information where required
● Customer support communications
● Device, browser, IP address, and technical information
● Website and application usage information
● Information required for customs, regulatory, or security purposes
We only request information reasonably necessary for providing, securing, administering, and improving our Services or fulfilling legal obligations.
2. How We Use Your Information
We may use information to:
● Create and manage customer and merchant accounts
● Process shipments and delivery requests
● Arrange pickups and deliveries
● Provide shipment tracking
● Process payments and refunds
● Communicate shipment updates
● Provide customer support
● Verify identities and prevent fraud
● Comply with customs, regulatory, legal, and security requirements
● Improve our services and platform
● Maintain platform security
● Send service-related communications
● Send marketing communications where permitted by law
3. Shipment Information
Shipping information may need to be shared with delivery partners, carriers, customs authorities, fulfillment providers, payment processors, and other service providers involved in completing a shipment.
4. Cookies and Tracking Technologies
We may use cookies and similar technologies to maintain sessions, remember preferences, analyze traffic, improve functionality, and enhance security.
You may be able to control certain cookie preferences through your browser or our cookie-management tools.
5. Information Sharing
We may share relevant information with:
● Delivery and transportation partners
● Freight forwarders and logistics providers
● Warehousing and fulfillment partners
● Payment processors
● Technology and hosting providers
● Customs and government authorities
● Fraud-prevention and security providers
● Professional advisers
● Law-enforcement authorities where legally required
We do not sell personal information merely as a means of operating our Services.
6. International Data Transfers
Because CargoSure Pro may operate internationally, information may be processed or transferred across borders. Where required, we will implement appropriate safeguards for international data transfers.
7. Data Retention
We retain information only for as long as reasonably necessary for the purposes described in this Policy, including contractual, operational, accounting, dispute-resolution, security, and legal requirements.
Shipment records may be retained for longer periods where required by applicable transportation, customs, tax, or regulatory requirements.
8. Data Security
We use reasonable technical, administrative, and organizational safeguards designed to protect personal information against unauthorized access, alteration, disclosure, loss, or destruction.
No internet-based system can be guaranteed to be completely secure.
9. Your Rights
Depending on your jurisdiction, you may have rights concerning your personal information, including rights to access, correction, deletion, restriction, objection, portability, or withdrawal of consent.
Requests may be submitted through our official contact channels.
10. Children's Privacy
Our Services are intended for individuals and businesses capable of entering legally binding agreements. We do not knowingly collect personal information from children where prohibited by applicable law.
11. Third-Party Services
Our Services may contain links to or integrations with third-party services. Their privacy practices are governed by their own policies.
12. Policy Updates
We may update this Privacy Policy periodically. Changes will be published on this page with an updated effective date.
13. Contact
For privacy-related enquiries, please contact us through the following official channels:
● Company: CargoSure Pro Inc.
● Email: privacy@cargosurepro.com
● Website: cargosurepro.com